At Novin Travel we are committed to providing a professional service to our customers, ensuring they benefit from our experience, unique style and energy. A highly visible, independent and progressive travel agency, we aim to make a difference in everything we do.
Having clearly stated and promoted values within our organisation, by which all team members are held accountable, is the key to our business. These values form the framework within which all major decisions are made and they provide a strong benchmark and sounding board against which any potential disagreement or conflict may ultimately be measured and resolved. The resulting consistency of action and the equitable nature by which decisions are made, means that there is a greater likelihood of the development of a harmonious, high performance team. There is substantial evidence to support the view that a happy team environment of committed and aligned people leads directly to the greater likelihood of outstanding customer service delivery.